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This page contains results of Spb Pocket PC Survey that took place from September 6th to September 17th, 2004. These results summarize responses from 11764 Pocket PC users. We want to note that the results describe active part of Pocket PC users.

Summary

1. Age, years
 Average 35.5 years
2. Gender
 Male: 94%, Female: 6%
3. Country
 US: 32%, Netherlands: 8%, Russia: 8%, Spain: 7%, ...
4. Occupation
 Software: 17%, Engineering: 9%, Student: 9%, ...
5. Current Pocket PC
 iPaq h22xx: 17%, iPaq h41xx: 9%, Axim X5: 6%, ...
6. Current Pocket PC by Brand
 HP iPAQ: 57%, Dell Axim: 15%, ...
7. How long do you use your Pocket PC?
 Average: 22 months
8. How many Pocket PC devices have you ever had/used?
 Average: 2.4
9. Do other members of your family have/use Pocket PCs?
 Yes - 39%
10. Have you ever been using a Palm device?
 Yes - 53%
11. Have you ever bought Pocket PC accessories?
 Yes - 93%
12. If yes, which accessories have you purchased?
 Memory card: 83%, Screen protector: 60%, Stylus: 40%, ...
13. What storage cards do you have?
 Average: 341 Mb
14. What type of storage card(s) do you use?
 SD: 82%, CF: 45%, MMC: 10%
15. What is most important to you when choosing a Pocket PC?
 Processor performance, Weight/Size, Price, ...
16. What is second important to you when choosing a Pocket PC?
 Processor performance, Battery lifetime, Weight/Size, ...
17. Have you ever hard-reset your Pocket PC?
 Yes - 83%
18. If yes, what was the reason for doing so?
 Software problem: 44%, To clean up: 35%, ...
19. Do you synchronize your Pocket PC with Desktop?
 Yes - 97%
20. How do you synchronize your Pocket PC with your Desktop PC?
 Cable/Cradle: 92%, Bluetooth: 24%, WiFi: 17%, ...
21. How often do you synchronize?
 As often as possible: 30%, Daily: 40%, ...
22. What data do you usually synchronize?
 Contacts: 83%, Calendar: 83%, Tasks: 70%, Files: 61%, ...
23. Do you back up the data on your Pocket PC?
 Yes - 80%
24. If yes, how often do you perform a back up?
 Once a week: 21%, Once a month: 19%, Occasionally: 16%, ...
25. When did you begin performing back-ups of your Pocket PC?
 After the first data loss: 21%, ...
26. What software do you use for back-ups?
 Built-in: 44%, ActiveSync: 42%, 3rd-party: 13%, Other: 2%
27. Do you use your Pocket PC to connect to the Internet?
 Yes - 74%
28. How often do you connect to the Internet with your Pocket PC?
 Several times a week: 20%, Daily: 16%, ...
29. How do you use your Pocket PC when connected to the Internet?
 Browsing: 59%, Email: 51%, Instant Messaging: 26%, ...
30. How many plug-ins do you have on the Today screen?
 Average: 2.4
31. How many Today themes do you have installed on your Pocket PC?
 Average: about 5
32. How much have you spent on Today themes?
 Average: about $1.50
33. What do you use your Pocket PC for?
 Organizer: 85%, Games: 64%, Music: 60%, Internet: 57%, ...
34. Do you play games on your Pocket PC?
 Yes - 80%
35. How many games do you have installed on your Pocket PC?
 Average: 4 games
36. Have you ever purchased Pocket PC software?
 Yes - 78%
37. How much have you spent on software?
 Average: about $60
38. What was most important for you when you deciding which software to purchase?
 Functionality, trial available, users' opinions, ...
39. What was second most important?
 Price, trial available, functionality, ...
40. Do you buy Pocket PC software : Handango
 52%
41. Do you buy Pocket PC software : PocketGear
 41%
42. Do you buy Pocket PC software : Directly from the developer
 50%
43. Do you buy Pocket PC software : Other
 5%
44. Have you ever contacted customer support for software you had problems with?
 No - 65%
45. If yes, were you generally satisfied with the quality of support provided?
 Yes - 80%
46. What kind of software do you have installed on your Pocket PC?
 System Utilities: 77%, File Explorer: 56%, Office: 55%, ...
46.1. What kind of software do you have installed on your Pocket PC: System Utilities
 Spb Pocket Plus: 29%, None: 23%, Battery Pack Pro: 13%, ...
46.2. What kind of software do you have installed on your Pocket PC: File Explorer
 None: 43%, Resco File Explorer: 23%, Total Commander: 10%, ...
46.3. What kind of software do you have installed on your Pocket PC: PIMs
 None: 60%, Pocket Informant: 22%, Agenda Fusion: 10%, ...
46.4. What kind of software do you have installed on your Pocket PC: e-Wallets
 None: 69%, eWallet: 16%, CodeWalet: 5%, ...
46.5. What kind of software do you have installed on your Pocket PC: Video
 None: 47%, Pocket TV (Movies): 18%, BetaPlayer: 10%, ...
46.6. What kind of software do you have installed on your Pocket PC: Finance Managers
 None: 74%, Microsoft Money BillRate: 4%, Cash Organizer: 4%, ...
46.7. What kind of software do you have installed on your Pocket PC: Today PIMs
 None: 71%, Calendar+: 7%, PocketBreeze: 5%, ...
46.8. What kind of software do you have installed on your Pocket PC: Music
 None: 56%, Pocket Music: 11%, Other freeware: 9%, ...
46.9. What kind of software do you have installed on your Pocket PC: Notes
 None: 76%, Other freeware: 6%, PhatNotes: 5%, ...
46.10. What kind of software do you have installed on your Pocket PC: Travel and Maps
 None: 47%, TomTom: 16%, Pocket Streets: 13%, ...
46.11. What kind of software do you have installed on your Pocket PC: Office
 None: 45%, Adobe Reader for PPC: 37%, Textmaker: 5%, ...
46.12. What kind of software do you have installed on your Pocket PC: Lists/Databases
 None: 77%, ListPro: 9%, Other shareware/commercial: 4%, ...
46.13. What kind of software do you have installed on your Pocket PC: Weather
 None: 76%, Journal Bar: 9%, Other freeware: 5%, ...
46.14. What kind of software do you have installed on your Pocket PC: Input methods
 None: 69%, Other shareware / commercial: 7%, Calligrapher: 7%, ...
46.15. What kind of software do you have installed on your Pocket PC: eBooks
 None: 57%, MobiPocket Reader (eBook): 15%, Other freeware: 15%, ...
46.16. What kind of software do you have installed on your Pocket PC: Backup
 None: 68%, SpriteBackup: 14%, PocketBackup: 7%, ...
46.17. What kind of software do you have installed on your Pocket PC: Storage Card Tools
 None: 73%, Pocket Mechanic: 12%, StorageTools: 6%, ...
46.18. What kind of software do you have installed on your Pocket PC: Picture Viewer
 None: 49%, Resco Picture Viewer: 20%, Other freeware: 9%, ...
46.19. What kind of software do you have installed on your Pocket PC: Theme Manager
 None: 80%, ThemeManager: 7%, Other freeware: 7%, ...


Full Results

 
1. Age, years
Age Part  
Less than 16 1%
16-20 5%
21-25 12%
26-30 18%
31-35 19%
36-40 15%
41-45 11%
46-50 8%
51-55 6%
56-60 3%
61-65 1%
over 65 1%


 
2. Gender
Gender Part
Male 94%
Female 6%


 
3. Country
Note: these results depend on advertising of Spb Survey. So the results are affected by the factor that in some countries Spb Survey was more advertised than in other countries.
Country Part
United States 32%
Russia 8%
Netherlands 8%
Spain 7%
United Kingdom 6%
France 4%
Italy 4%
Germany 4%
Canada 4%
Australia 2%
Thailand 2%
Israel 2%
Denmark 2%
Singapore 1%
Belgium 1%
Czech Republic 1%
Switzerland 1%
Mexico 1%
Portugal 1%
Ukraine 1%
Hong Kong 1%
Malaysia 1%
Hungary 1%
Austria 1%
Philippines 1%
Other 7%


 
4. Occupation
Occupation Part
Computer related (software) 17%
Engineering 9%
Student 9%
Sales/marketing/advertising 7%
Other 6%
Executive/senior management 5%
Medical/Health Services 5%
Computer related (WWW) 5%
Consulting 4%
Self-employed/owner 4%
Education/training 4%
Customer service/support 3%
Accounting/Finance 3%
Professional services 3%
Government 2%
Manufacturing/production 2%
General administrative/supervisory 2%
Research and development 2%
Construction 1%
Retired 1%
Media/Publishing/Journalism 1%
Military 1%
Unemployed/Between Jobs 1%
Legal Services 1%
Law enforcement 1%
Entertainment 1%
Clerical 1%
Hospitality (Travel/Accommodations) 0%


 
5. Current Pocket PC
Pocket PC Part
HP iPaq h22xx Series 17%
HP iPaq h41xx Series 9%
Dell Axim X5 6%
Dell Axim X30 6%
HP iPaq h55xx Series 6%
HP iPaq h194x Series 5%
Compaq iPAQ Pocket PC H39xx Series 4%
HP iPaq h39xx Series 3%
HP iPaq h54xx Series 3%
Compaq iPAQ Pocket PC H38xx Series 3%
O2 XDA II 2%
Toshiba e800/805 2%
Compaq iPAQ Pocket PC H36xx Series 2%
Dell Axim X3i 2%
HP iPaq h191x Series 2%
Qtek 2020 2%
HP iPaq h193x Series 1%
HP iPaq h43xx Series 1%
Toshiba e750 1%
HP Jornada 565/568 1%
Toshiba e740 1%
i-Mate Pocket PC 1%
Fujitsu-Siemens Pocket LOOX 600 1%
Dell Axim X3 1%
Acer n10 1%
Asus MyPal A620BT 1%
Other 13%


 
6. Current Pocket PC by Brand
Brand Part
HP iPAQ 57%
Dell Axim 15%
All Phone Editions 9%
Toshiba 6%
Asus MyPal 2%
Fujitsu-Siemens Pocket LOOX 2%
Jornada 2%
Acer 1%
Other 4%


 
7. How long do you use your Pocket PC?
Period Part  
0 - 0.5 years 15%
0.5 - 1 years 20%
1 - 2 years 24%
2 - 3 years 16%
3+ years 24%


 
8. How many Pocket PC devices have you ever had/used?
Devices Part  
1 36%
2 28%
3 17%
4 7%
5 3%
more than 5 8%


 
9. Do other members of your family have/use Pocket PCs?
Yes 39%
No 61%


 
10. Have you ever been using a Palm device?
Yes 53%
No 47%


 
11. Have you ever bought Pocket PC accessories?
Yes 93%
No 7%


 
12. If yes, which accessories have you purchased?
Accessories Type Part
Memory card 83%
Screen protector 60%
Stylus 40%
GPS 30%
Other 28%
Keyboard 26%
Additional battery 25%
Wifi Card 23%
Bluetooth card 9%


 
13 What storage cards do you have?
Card Size Part  
I have no storage card 4%
8 Mb 3%
16 Mb 5%
32 Mb 9%
64 Mb 16%
128 Mb 34%
256 Mb 55%
512 Mb 28%
1 Gb 10%
Over 1 GB 2%


 
14. What type of storage card(s) do you use?
Card Type Part
SD (SecureDigital Card) 82%
CF (CompactFlash Card) 45%
MMC (MultiMedia Card) 10%


 
15. What is most important to you when choosing a Pocket PC?
Characteristic Part
Processor performance 21%
Weight/Size 15%
Price 11%
Built-in WiFi 10%
Screen clarity/brightness 8%
Battery lifetime 7%
Phone functionality 6%
Brand 6%
Built-in Bluetooth 5%
Memory 4%
CF-card slot 3%
Aesthetically pleasant design 3%


 
16. What is second important to you when choosing a Pocket PC?
Characteristic Part
Processor performance 16%
Battery lifetime 13%
Weight/Size 11%
Built-in WiFi 9%
Price 9%
Memory 9%
Screen clarity/brightness 9%
Built-in Bluetooth 7%
Brand 5%
Aesthetically pleasant design 4%
CF-card slot 4%
Phone functionality 3%


 
17. Have you ever hard-reset your Pocket PC?
Yes 83%
No 17%


 
18. If yes, what was the reason for doing so?
Note: these numbers are measured as a part of all people not only who answered yes to the previous question.
Reason Part
Because of a software problem 44%
To completely clean up my device 35%
Because the system became cluttered/unstable 30%
The battery ran out 15%
Other 10%
It was an accidental/spontaneous hard-reset 8%


 
19. Do you synchronize your Pocket PC with Desktop?
Yes 97%
No 2%


 
20. How do you synchronize your Pocket PC with your Desktop PC?
Note: these numbers are measured as a part of all people not only who answered yes to the previous question.
Transport Part
Cable/Cradle 92%
Bluetooth 24%
WiFi 17%
Infrared 12%
Other 1%


 
21. How often do you synchronize?
Note: these numbers are measured as a part of all people not only who answered yes to the previous question.
Frequency Part  
As often as possible 30%
Daily 40%
Several days a week 13%
Once a week 6%
Very rarely 3%


 
22. What data do you usually synchronize?
Note: these numbers are measured as a part of all people not only who answered yes to the previous question.
Data Type Part
Contacts 83%
Calendar 83%
Tasks 70%
Files 61%
Notes 57%
Inbox 48%
AvantGo channels 34%
Favorites 31%
Other 12%


 
23. Do you back up the data on your Pocket PC?
Yes 80%
No 20%


 
24. If yes, how often do you perform a back up?
Note: these numbers are measured as a part of all people not only who answered yes to the previous question.
Frequency Part  
As often as possible 6%
Daily 9%
Several days a week 5%
Once a week 21%
Once a month 19%
Occasionally 16%


 
25. When did you begin performing back-ups of your Pocket PC?
Note: these numbers are measured as a part of all people not only who answered yes to the previous question.
Just after I've got the Pocket PC 54%
After the first data loss 21%


 
26. What software do you use for back-ups?
Note: these numbers are measured as a part of all people not only who answered yes to the previous question.
Software Part
Built-in backup program 44%
ActiveSync 42%
3rd-party backup program 13%
Other 2%


 
27. Do you use your Pocket PC to connect to the Internet?
Yes 74%
No 26%


 
28. If yes, how often do you connect to the Internet with your Pocket PC?
Note: these numbers are measured as a part of all people not only who answered yes to the previous question.
Frequency Part  
Several times a day 16%
Daily 16%
Several times a week 20%
Once a week 10%
Once a month 9%


 
29. How do you use your Pocket PC when connected to the Internet?
Usecase Part
Browsing websites 59%
Email 51%
Instant Messaging 26%
Other 8%


 
30. How many plug-ins do you have on the Today screen?
Plug-ins Part  
0 19%
1 20%
2 19%
3 16%
4 11%
5 7%
6 2%
7 1%
8 5%


 
31. How many Today themes do you have installed on your Pocket PC?
Themes Part  
0 21%
01 - 03 37%
04 - 10 27%
11 - 20 8%
21+ 6%


 
32. How much have you spent on Today themes?
Spent Part  
$0 1%
$0 - $5 4%
$5 - $10 5%
$11 - $20 3%
$20+ 2%


 
33. What do you use your Pocket PC for?
Scenario Part
Organizer (PIM) 85%
Games 64%
Listening to music 60%
Browsing the Internet 57%
Reading e-books 53%
Sending/receiving e-mails 53%
Fun 52%
Watching videos 39%
Dictionary 38%
GPS navigation 33%
Map navigation 31%
Personal finance management 26%
Remote control 21%
Other 17%
Phone 14%


 
34. Do you play games on your Pocket PC?
Yes 80%
No 20%


 
35. If yes, how many games do you have installed on your Pocket PC?
Note: these numbers are measured as a part of all people not only who answered yes to the previous question.
Games Part  
1 5%
2 16%
3-5 34%
5-10 13%
Over 10 9%


 
36. Have you ever purchased Pocket PC software?
Yes 78%
No 22%


 
37. If yes, how much have you spent on software?
Spent Part  
$0 - $20 13%
$20 - $50 23%
$50 - $100 15%
Over $100 25%


 
38. What was most important for you when you deciding which software to purchase?
Characteristic Part
Functionality 43%
Whether a trial version was available 12%
Opinions of the other users 7%
Reviews on websites/press 6%
Price 4%
Whether the program was a bestseller 2%
Downloads 1%
Brand/developer 1%


 
39. What was second most important?
Characteristic Part
Price 21%
Whether a trial version was available 15%
Functionality 12%
Opinions of the other users 11%
Reviews on websites/press 11%
Downloads 3%
Whether the program was a bestseller 2%
Brand/developer 2%


 
40. Where/how do you buy Pocket PC software : Handango
Note: these results depend on advertising of Spb Survey. So the results are affected by the factor that in some media Spb Survey was more advertised than in other.
Never 25%
Occasionally 32%
Often 20%


 
41. Where/how do you buy Pocket PC software : PocketGear
Note: these results depend on advertising of Spb Survey. So the results are affected by the factor that in some media Spb Survey was more advertised than in other.
Never 37%
Occasionally 34%
Often 7%


 
42. Where/how do you buy Pocket PC software : Directly from the developer
Note: these results depend on advertising of Spb Survey. So the results are affected by the factor that in some media Spb Survey was more advertised than in other.
Never 28%
Occasionally 42%
Often 8%


 
43. Where/how do you buy Pocket PC software : Other
Note: these results depend on advertising of Spb Survey. So the results are affected by the factor that in some media Spb Survey was more advertised than in other.
Never 2%
Occasionally 4%
Often 1%


 
44. Have you ever contacted customer support for software you had problems with?
Yes 35%
No 65%


 
45. If yes, were you generally satisfied with the quality of support provided?
Note: these numbers are measured as a part of all people not only who answered yes to the previous question.
Yes 28%
No 6%


 
46. What kind of software do you have installed on your Pocket PC?
System Utilities 77%
File Explorer 56%
Office 55%
Travel and Maps 53%
Video 53%
Picture Viewer 51%
Music 44%
eBooks 43%
PIMs 40%
Backup 32%
e-Wallets 31%
Input methods 31%
Today PIMs 29%
Storage Card Tools 26%
Finance Managers 26%
Notes 24%
Weather 24%
Lists/Databases 23%
Theme Manager 20%


 
46.1 System Utilities
Note: these results depend on advertising of Spb Survey. So the results are affected by the factor that in some media Spb Survey was more advertised than in other.
Spb Pocket Plus 29%
None 23%
Battery Pack Pro 13%
WisBar 11%
Other freeware 10%
Other shareware / commercial 4%
Dashboard 3%
IcBar 2%
Claunch 2%
GigaBar 2%
Magic Button 1%
Handy Menu 1%
PHM TrayLaunch 0%
PPX 0%


 
46.2 File Explorer
Note: these results depend on advertising of Spb Survey. So the results are affected by the factor that in some media Spb Survey was more advertised than in other.
None 43%
Resco File Explorer 33%
Total Commander 10%
Other freeware 7%
Advanced Explorer 3%
Other shareware / commercial 2%
PE File Explorer 1%
All-Explorer 1%
AIDEM File Explorer 0%


 
46.3 PIMs
Note: these results depend on advertising of Spb Survey. So the results are affected by the factor that in some media Spb Survey was more advertised than in other.
None 60%
Pocket Informant 22%
Agenda Fusion 10%
Other freeware 6%
Other shareware / commercial 2%


 
46.4 e-Wallets
Note: these results depend on advertising of Spb Survey. So the results are affected by the factor that in some media Spb Survey was more advertised than in other.
None 69%
eWallet 16%
CodeWalet 5%
FlexWalet 4%
Other freeware 4%
Other shareware / commercial 2%


 
46.5 Video
Note: these results depend on advertising of Spb Survey. So the results are affected by the factor that in some media Spb Survey was more advertised than in other.
None 47%
Pocket TV (Movies) 18%
BetaPlayer 10%
Pocket MVP 10%
DVD to Pocket PC 6%
Other freeware 4%
Pocket DVD 2%
Other shareware / commercial 2%
SmartMovie 1%


 
46.6 Finance Managers
Note: these results depend on advertising of Spb Survey. So the results are affected by the factor that in some media Spb Survey was more advertised than in other.
None 74%
Microsoft Money BillRate 4%
Cash Organizer 4%
Spb Finance 4%
Mastersoft Money 4%
Other freeware 3%
PocketQuicken 3%
Other shareware / commercial 3%
VOShoppingList 0%
Tipster 0%
Sparkle Loan Calculator 0%


 
46.7 Today PIMs
Note: these results depend on advertising of Spb Survey. So the results are affected by the factor that in some media Spb Survey was more advertised than in other.
None 71%
Calendar+ 7%
PocketBreeze 5%
Other freeware 5%
PIToday 5%
Other shareware / commercial 3%
tAgenda 2%
TaskPlus 2%
QuickAgenda/QuickTasks 1%


 
46.8 Music
Note: these results depend on advertising of Spb Survey. So the results are affected by the factor that in some media Spb Survey was more advertised than in other.
None 56%
Pocket Music 11%
Other freeware 9%
Pocket Player 8%
withMP winampAQ 4%
Other shareware / commercial 3%
Audible Player 3%
GSplayer for MIDI 3%
VITO Sound Explorer 2%
winampAQ 0%
Simple Tunes 0%
withMP 0%


 
46.9 Notes
Note: these results depend on advertising of Spb Survey. So the results are affected by the factor that in some media Spb Survey was more advertised than in other.
None 76%
Other freeware 6%
PhatNotes 5%
Notes Today 3%
Other shareware / commercial 3%
PhatPad 3%
HPC Notes 2%
apMemo 1%
Mnotes 1%


 
46.10 Travel and Maps
Note: these results depend on advertising of Spb Survey. So the results are affected by the factor that in some media Spb Survey was more advertised than in other.
None 47%
TomTom 16%
Pocket Streets 13%
Other shareware / commercial 9%
WorldMate 4%
Mapopolis 3%
Spb Time 3%
Other freeware 2%
Pocket Earth 1%
CityTime 1%
Ostia (GPS) 1%
Tube 1%
VITONavigator 0%


 
46.11 Office
Note: these results depend on advertising of Spb Survey. So the results are affected by the factor that in some media Spb Survey was more advertised than in other.
None 45%
Adobe Reader for PPC 37%
Textmaker 5%
ClearVue Suite 4%
Repligo 4%
Other freeware 2%
Other shareware / commercial 2%


 
46.12 Lists/Databases
Note: these results depend on advertising of Spb Survey. So the results are affected by the factor that in some media Spb Survey was more advertised than in other.
None 77%
ListPro 9%
Other shareware / commercial 4%
Other freeware 4%
HandBase 4%
Data On The Run 1%
abcDB 1%
DB Anywhere 1%
SprintDB 0%
ListPro SprintDB 0%


 
46.13 Weather
Note: these results depend on advertising of Spb Survey. So the results are affected by the factor that in some media Spb Survey was more advertised than in other.